Canon scan to email with Microsoft 365
Canon devices on unified Firmware Platform (uFP) version 3.18 or newer can send email through Microsoft 365 using OAuth 2.0. This includes compatible imageRUNNER ADVANCE DX and imageFORCE models. Older models need a firmware update or another fix.
Last verified: November 14, 2026
Check your version
Canon's manual marks the OAuth feature as "Ver. 3.18-", meaning firmware platform 3.18 or later (Canon manual: Support for Cloud Mail Server Using OAuth2.0). If you don't see OAuth 2.0 (Microsoft) Settings under Send in Remote UI, your device is on older firmware or doesn't support it; ask your Canon dealer about an update.
Before you start
- You need administrator access to Remote UI. This setting can't be made from the control panel.
- Check that the device's date and time are correct. If you change them later, you'll need to redo the OAuth setup.
- Set the device's email address (Network Settings - E-Mail/I-Fax Settings) to the mailbox it will send from. Mail is sent from the account you authorize.
Set up OAuth
- Log in to Remote UI as an administrator.
- Click Settings/Registration → Send → OAuth 2.0 (Microsoft) Settings.
- In Basic Settings, click Edit and select Use OAuth 2.0 (Microsoft).
- Enter the Microsoft Entra ID authorization server address the screen asks for.
- Click the link shown next to it and complete the Microsoft sign-in, entering the user code displayed.
- Send a test scan.
Steps from Canon's manual (Using a Cloud Mail Server with OAuth 2.0). Wording varies slightly between models.
If your model can't use OAuth
Use one of the other fixes on the main guide: Microsoft's direct send (internal recipients only), Microsoft's SMTP relay connector (needs a static public IP), or a third-party relay service. As a short-term stopgap, your Microsoft 365 admin can turn password sign-in back on after the December switch-off.
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