Scan to Email Fix

OAuth support by printer brand

OAuth is the free, long-term fix, but only if your printer supports it. Detailed pages for each model family are being added and checked against the manufacturer's own documentation.

Last verified: November 14, 2026

BrandOAuth for Microsoft 365 scan to emailSource
HPFutureSmart 5.7 or newer, on Enterprise and Managed models. Not on consumer or Pro models such as OfficeJet Pro.HP Support Community (HP staff)
CanonUnified Firmware Platform (uFP) v3.18 or newer, on compatible imageRUNNER ADVANCE and imageFORCE models.Canon manual
XeroxSupported on AltaLink B81xx, C81xx, B82xx, C82xx and EC8136/EC8156 with software 122.xxx.025.20910 or higher. Several third-party guides wrongly say Xerox has no OAuth.Xerox KB0431230
LexmarkFW24 firmware or newer.Dealer guides; Lexmark page pending
RicohMany IM C and other models, after a model-specific firmware update.Ricoh model list
Konica MinoltaModel-dependent; GC4-SA firmware improves compatibility.Dealer guides; vendor page pending
BrotherModels on Brother's support list, some after a firmware update. Not listed means no OAuth.Brother support statement
Kyocera, Sharp, EpsonBeing checked.Pending

If your printer can't do OAuth, use Microsoft's connector options or a relay service.