HP scan to email with Microsoft 365
HP's OAuth support depends on the printer line. Enterprise and Managed models on FutureSmart 5.7 or newer can sign in to Microsoft 365 with OAuth. Most LaserJet Pro, OfficeJet Pro, Smart Tank and DeskJet models can't.
Last verified: November 14, 2026
Which HP printers support OAuth
| HP line | OAuth for Microsoft 365 |
|---|---|
| LaserJet Enterprise MFP, Color LaserJet Enterprise MFP, PageWide Enterprise MFP, Managed MFP | Yes, with FutureSmart 5.7 or newer |
| LaserJet Pro MFP (for example M283fdw), OfficeJet Pro, Smart Tank, DeskJet, ENVY | No published firmware with OAuth as of this check |
HP staff in the HP Support Community confirm that OAuth for scan to email is documented for Enterprise and Managed devices on FutureSmart 5.7+, and that consumer and Pro models don't get it (Smart Tank thread, M283fdw thread). We're still looking for HP's own OAuth support article to link here.
Check your firmware
Open the printer's Embedded Web Server (type its IP address into a browser) and look on the Information tab for the FutureSmart or firmware version. Below 5.7, update the firmware first.
Set up OAuth (FutureSmart 5.7 or newer)
- Sign in to the Embedded Web Server as administrator.
- Go to Scan/Digital Send → Email Setup (on some firmware, Scan to Email Settings → Default Job Options).
- Under Outgoing Email Servers (SMTP), choose Add, and enter
smtp.office365.com. - Choose OAuth 2.0 / Microsoft sign-in as the authentication method and complete the Microsoft sign-in with the mailbox the printer will send from.
- Set the Default From address to that same mailbox. With OAuth, the From address must match the account you signed in with.
- Send a test scan.
Menu names vary slightly by firmware version. These steps follow a dealer guide written for FutureSmart 5.8 (Applied Innovation PDF).
If your model can't use OAuth
Use one of the other fixes on the main guide: Microsoft's direct send (internal recipients only), Microsoft's SMTP relay connector (needs a static public IP), or a third-party relay service. As a short-term stopgap, your Microsoft 365 admin can turn password sign-in back on after the December switch-off.
Found something wrong or out of date? Email corrections to hello@pocketelm.com.